LIVE CONDITIONSelected in live condition
鲜活状态认真筛选
Live condition, shell appearance and tying are checked before the order is prepared.
订单准备前检查鲜活状态、蟹壳外观与捆扎情况，并按商品规格配货。
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震兴蟹宴 · SEASONAL SELECTION
震兴蟹宴精选母蟹 · Premium Female Hairy Crab
$36.80 SGD
震兴蟹宴专注为新加坡零售客户与长期餐饮、企业客户提供当季大闸蟹。我们相信好生意来自稳定品质、清楚说明与负责任的售后，而不是一次性交易。
母蟹以细腻蟹黄与丰润风味见长。商品价格按单只显示；单独购买母蟹时，同一规格十只起售。如需公母混选，可进入“公母蟹自由雅选”页面，公蟹与母蟹合计十只即可。每年通常于八月立秋后开始供应，大规格以实际上架时间和当批货况为准。
Female hairy crabs are priced per crab. A minimum of ten crabs applies when ordering this product alone. For a mixed selection, use the Build Your Male & Female Selection page; any male and female combination is accepted when the combined quantity reaches ten. Supply normally begins after Liqiu in August, and larger sizes depend on each incoming lot.
零售与售后承诺 · Retail & After-sales Promise
- 商品标示重量为螃蟹本身净重，不含捆绑绳及外包装。
- 以承运物流官网显示的签收时间为起点；两小时内发现死蟹，请提供订单号及带时间戳的完整拆包视频，核实后按订单售后条款赔付。
- 经核实低于标示规格，按售后条款退款或赔付。
- 仅商品页明确标注为阳澄湖来源的产品适用产地承诺；经核实产地不符，按订单条款支持退款。
图片为品牌展示素材，实物外观会因季节与批次略有差异。正式出货批次以商品页更新与订单确认为准。
- 01标示重量不含捆绑绳及外包装
- 02物流官网签收后两小时内死蟹包赔
- 03企业及大宗礼赠可单独询价
Product details · 产品说明 ＋
商品标示重量按螃蟹本身计算，不包含捆绑绳及外包装。性别、产地、包装内容与食用说明以商品描述和订单确认为准。
Delivery & gifting · 配送礼赠 ＋
两小时保障以承运物流官网显示的签收时间为起点；申请时请提供订单号及带时间戳的完整拆包视频。配送范围、时效与费用以结账或订单确认为准。
Bulk enquiry · 批量询价 ＋
图片展示仅供参考，实物外观会因批次与季节略有差异。购买即表示同意商店的配送、退款及食品销售政策。
SEE THE DETAILS · 看得见的品质
More than a product photo—the details that matter.
从鲜活状态、季节风味到包装交付，以中英文说明每一个影响选择与体验的细节。
LIVE CONDITION
ROE & TEXTUREThe pleasure inside
蟹黄与口感细节
Roe, paste and texture develop with the season, creating the character of each incoming lot.
蟹黄、蟹膏与口感随季节成熟，形成每个到货批次独有的风味。
PACKED WITH CAREPrepared for handover
为配送认真准备
Packaging and handover arrangements are planned around the product and the confirmed delivery window.
根据商品状态和约定配送时段准备包装，并在订单中说明保存与签收要求。
实物外观会因季节与批次略有差异，商品规格与实际订单确认内容为准。
OUR PROMISE · 零售与售后承诺
Built for repeat customers, not one-time sales.
我们希望做长久客人与长期 B2B 合作伙伴，而不是一次性生意。出现问题时，以清楚规则、及时沟通和负责任的处理方式解决。
Two-hour live-arrival protection
签收两小时内死蟹包赔
The two-hour period starts from the delivery time recorded on the carrier’s official tracking website. Submit a complete timestamped unboxing video and order number promptly; verified claims are compensated under the order terms.
以承运物流官网显示的签收时间为起点；如两小时内发现死蟹，请尽快提供订单号及带时间戳的完整拆包视频，核实后按订单售后条款赔付。
Net crab weight assurance
不计绳重，不足规格包退赔
Declared weight refers to the crab itself and excludes tying string and outer packaging. A verified shortfall is refunded or compensated under the after-sales terms.
商品标示重量按螃蟹本身计算，不包含捆绑绳及外包装；如经核实低于标示规格，按售后条款退款或赔付。
Origin authenticity assurance
阳澄湖来源承诺
For products explicitly sold as originating from Yangcheng Lake, a verified origin mismatch qualifies for a refund under the order terms.
凡商品页明确标注为阳澄湖来源的商品，如经核实产地不符，按订单售后条款支持退款。
Long-term retail & B2B service
只做长久客人与长期合作
We value repeat retail customers and dependable B2B relationships. We aim to solve issues responsibly instead of treating each order as a one-time transaction.
我们重视复购客户与稳定的 B2B 合作关系，认真解决问题，不把任何订单当作一次性生意。
售后申请说明 · Claim requirements
请以承运物流官网显示的签收时间为准，在对应时限内提供订单号、带时间戳的完整拆包视频及清晰商品照片，并保留螃蟹、捆绑绳与包装以便核实。退款或赔付以商品页、订单确认及适用法律所载条款为准。
FAQ · 常见问题
Know before you order.
关于产季、净重、鲜活配送、售后与长期合作的清楚说明。
大闸蟹什么时候开始供应？ / When does the hairy crab season begin?＋
我们通常从每年八月立秋后开始供应。部分较大斤重规格需以实际上架时间与当批货况为准；最新开售、补货和大规格到货信息会通过网站、WhatsApp 与 Facebook 群组公布。 / Our season normally begins after Liqiu in August. Larger sizes depend on the actual listing date and lot. Updates will be announced on our website, WhatsApp and Facebook groups.
公蟹和母蟹有什么区别？ / What is the difference between male and female hairy crabs?＋
母蟹以细腻蟹黄见长，公蟹则以蟹膏与扎实口感见长；实际饱满度与风味会随季节和批次变化。 / Female crabs are prized for rich roe, while male crabs are known for creamy paste and a firmer texture. Fullness and flavour vary by season and lot.
商品重量如何计算？ / How is product weight measured?＋
商品标示重量按螃蟹本身计算，不包含捆绑绳及外包装重量；具体以商品页与订单确认所列规格为准。 / The declared product weight refers to the crab itself and excludes tying string and outer packaging. The product page and order confirmation apply.
是否保证鲜活送达？ / Is live arrival protected?＋
以承运物流官网显示的签收时间为起点，如两小时内发现死蟹，请拍摄带时间戳的完整拆包视频，并尽快连同订单号联系我们；核实后按订单售后条款赔付。 / The two-hour period starts from the delivery time recorded on the carrier’s official tracking website. Record a complete timestamped unboxing video and contact us promptly with the order number. Verified claims are compensated under the order terms.
如何申请售后？ / How do I submit an after-sales claim?＋
请提供订单号、物流官网签收时间、带时间戳的完整开箱视频及清晰商品照片，并保留螃蟹、捆绑绳和包装以便核实。 / Provide the order number, carrier-recorded delivery time, a complete timestamped unboxing video and clear product photos. Keep the crab, tying string and packaging for verification.
发现重量不足怎么办？ / What if the crab is under the declared weight?＋
我们的标示重量不计捆绑绳及外包装。如经核实螃蟹重量低于商品页或订单标示规格，我们会按售后条款对不足部分退款或赔付。 / Declared weight excludes tying string and outer packaging. A verified shortfall will be refunded or compensated under the after-sales terms.
如何保证阳澄湖来源？ / How is Yangcheng Lake origin assured?＋
来源承诺仅适用于商品页明确标注为阳澄湖来源的产品。如经核实产地与明确标示不符，我们会按订单售后条款支持退款。 / The assurance applies only to products explicitly listed as originating from Yangcheng Lake. A verified mismatch qualifies for a refund under the order terms.
新加坡哪些地区可以配送？ / Which areas of Singapore do you deliver to?＋
可配送地区、日期、时段与费用会在结账页或订单确认时说明；偏远地区、大宗订单或指定时段可能需要另行安排。 / Delivery areas, dates, time windows and charges are shown at checkout or confirmed with the order. Remote locations, bulk orders and fixed-time requests may require separate arrangements.
收到后如何保存和处理？ / How should I store and handle the crabs?＋
请按随单提供的保存与处理说明操作，并在建议时间内烹煮。若包装、气味或活力状态出现异常，请先保留原状并立即联系我们确认。 / Follow the supplied storage and handling instructions and cook within the recommended period. If the packaging, smell or condition appears unusual, keep the product as received and contact us before use.
是否接受礼盒、大宗采购和 B2B 合作？ / Do you accept gifting, bulk and B2B orders?＋
接受。我们服务家庭礼赠、餐厅、酒店、企业赠礼及活动采购，可沟通规格、数量、包装与配送计划；我们重视长期复购与稳定合作。 / Yes. We support family gifting, restaurants, hospitality, corporate gifts and events, with planning for sizes, volume, packaging and delivery. Our focus is dependable long-term partnerships.